Sync a voice

russell@rocklandbakery.com · all

Claude Platform for Featherstone Customer Service

Tue Aug 11, 2026 · 10:09 AM EDT

From
Russell Dwyer <Russell@rocklandbakery.com>
To
ipilier@featherstonefoods.com <ipilier@featherstonefoods.com>

Hi Irene,

Please create an account and use your work email ipilier@featherstonefoods.com on the new web application

The website is here: fscwr.featherstonefoods.com

Irene I think you are the first here from customer service, I might need your help getting the platform polished and getting the other customer service personnel on the platform.

I'd like to work together and give you a rundown on this new platform, it should really speed up the time it takes to look things up, for example the invoice lookup or account lookup... So, please let me know if you have some time this week for 15-30 minutes... could we setup a meeting sometime this week on Thursday or Friday? Just let me know the best date and time and I'll send you a meeting invite.

Look out for an invitation to the featherstone claude platform and sign up with your work email sometime today or this week.

Thank you,

Russ

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