russell@rocklandbakery.com · all
CS roster, pricing files, data verification and meeting requestion
Wed Aug 12, 2026 · 02:48 PM EDT
Hi Lisa,
I have 3 quick questions for you:
1.) Customer service personnel roster; Could you send me every customer service personnel's name and email? I'm setting the CS team up with their own accounts on the main Claude War Room platform ( fscwr.featherstonefoods.com ), API access, and webchat accounts. Irene and Cory from the CS team already have already had their accounts provisioned, just need to confirm Alexis' email and make sure I do not miss anyone.
2.) Pricing files. An up-to-date CSV of the current price list and the “Avendra” list whenever you have a moment today or this week. I'd like to use these authoritative lists that you provide for data verification.
3.) Is there a convenient time for your schedule this week or next for a 15-20 minute meeting? I'm open Thursday 9–6 and Friday 8–6 eastern. If this week is too tight, please send over the most convenient time for you Monday, Tuesday, or Thursday next week and I'll make sure that I am available.
Thank you
-Russell